We will happily offer a refund or exchange on unworn, unused, undamaged items purchased at full price within 14 days of purchase date or delivery.
Any refund will be less the original shipping cost to Jeanette Maree ($15 within Australia and $25 internationally).
All earrings, made to order and sale items are final.
Read our full returns policy here.
We are happy to carry out repairs free of charge provided the item is returned within 3 months of the purchase date and deemed a manufacturing fault, not due to wear.
If the item is deemed to be as a result of wear, a small repair fee and postal charges will be payable.
Read our full policy here.
We offer FREE domestic shipping within Australia for orders over $80.
Express Shipping is a flat rate of $15.
International Shipping is a flat rate of $25 AUD.
Read our full Shipping and Handling policy here.
Costume jewellery is fragile and should be treated with care. All items will last many years if cared for.
Read our full Care Instructions here.